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Question : Which of the following statements about cases in Microsoft Dynamics CRM 2011 are true? (Choose all that apply.)
Cases can be assigned to teams.
A case must be assigned a subject.
Custom activity types can be converted into cases.
A case cannot be resolved until all activities associated to the case are completed.
Answer : A, C, D
Question : You are configuring the Sales module in Microsoft Dynamics CRM 2011. Which of the following components must be configured before you can add a product to the catalog?
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